I am an Employee

Starting my DEWS journey

In this section, you will learn about how your DEWS journey will start and all the details of how this will work.

DEWS has been set up to offer all employees a workplace savings plan that delivers great value in a cost-effective way. With DEWS, you will have

your contributions professionally managed in a cost-effective manner with the opportunity to earn investment returns.


the choice and flexibility when it comes to managing your savings, catering to different risk appetites, inclusive of Sharia compliant options.


benefit from the facility to make voluntary savings on top of your employers’ contributions to secure your long-term savings goals.


Your enrolment in DEWS has been initiated by your employer who will make contributions on your behalf, on a regular basis and in line with your contract of employment. You may also wish to consider whether you would like to arrange to contribute directly to DEWS through salary deduction with your employer.

Your employer will automatically enrol you into DEWS if/when you are eligible and once you are enrolled, you will receive a welcome e-mail containing your online account credentials. We would strongly encourage you to log in at your earliest convenience and ensure your personal details, tax information, beneficiary nomination(s) and preferences are up-to-date.

You can also use this account to track and manage your benefit.

Don’t forget to download our app ‘Zurich for DEWS’:


Your enrolment in DEWS has been initiated by your employer who will make contributions on your behalf, on a regular basis and in line with your contract of employment.

When you are enrolled, you will receive a welcome e-mail containing your online account credentials. We would strongly encourage you to log in at your earliest convenience and ensure your personal details, tax information, beneficiary nomination(s) and preferences are up-to-date.

You can also use this account to track and manage your benefit.

You may also wish to consider whether you would like to arrange to contribute directly to DEWS through salary deduction with your employer.


DEWS has been set up to offer all employees a workplace savings plan that delivers great value in a cost-effective way.

Transparency:

You can log into your online account whenever you want and see what’s being paid into your savings pot by your employer and by you.

Integrity:

High standard of safety and security with professional management of your money.

World class plan at low cost:

We keep costs as low as possible. Being an online plan helps us do that.


Your employer will automatically enrol you into DEWS and once this is done you will receive a welcome email from us. This email will contain information on how you can access your online account.


In order to log into your online account, you’ll need your email address and your DEWS password.

You’ll find this in your welcome email.

What can you do with your online account?

  • See the value of your DEWS account
  • Check the contributions your employer has made and any DEWS Booster contributions you have made
  • Review and switch your investments
  • Tell us who you’d like your money to go to if you die, we refer to this as 'nominating your beneficiary'
  • Find out the options available to you when you leave your employer
  • Even after leaving employment in the DIFC, you can view the value of your DEWS account from any location globally

When you log into your DEWS account you can also access your own secure online mailbox. This is where you can find all the correspondence we send you. It’s really important that you keep us updated if you change your contact details. That way you can receive important information from us quickly.

Sending you communications electronically instead of on paper helps us to keep costs low. Lower costs mean we can keep charges low for all members, so more money goes towards your savings. It’s good for the environment as well.

We will send you all communication to your mailbox instead of by post, that way no matter where you are in the world you can access your DEWS account. It's good for the environment too!


When you log into your DEWS account for the first time, you will be prompted to verify the information that we have received about you and you will also be asked to provide some additional information relating to your residency and tax status.

Completing this activity is critical, and needs to be done within 90 days of you becoming a DEWS member or of having made any changes to your residence or tax status. The information you provide enables us to complete our regulatory obligations under the DEWS Plan.


A contribution is the amount of money that your employer pays into your account, typically every month. This can vary depending on your employer and your length of service. However, there is a statutory minimum level that your employer has to pay.

  • If you have been working for your employer for less than 5 years, your employer pays 5.83% of your basic salary.
  • If you have been working for 5 years or more, your employer pays 8.33% of your basic salary.

It’s your employer’s responsibility to make this payment into the DEWS plan, you do not need to do anything.

Please remember no matter what currency you are paid in, we will convert it into US Dollars when we transfer it into your DEWS pot.

We will use the prevailing ‘pegged’ rate between these two currencies of USD1: AED3.6735.


You know that your employer is contributing into your DEWS savings pot. You can also top it up with the DEWS Booster which is money that you contribute from your salary. We make it easy for you to do that. Every time you’re paid, you can choose for some cash to go into your own DEWS pot via salary deduction. Over time this all adds up.

With DEWS you get access to a range of funds that aim to provide long term growth above the cost of living – also known as inflation. And because we collect contributions from thousands of individuals and buy these funds collectively, you get the benefit of a lower price, which you would not get otherwise as an individual investor. This means over the years, you could end up with a DEWS savings pot that can really help you meet your financial goals.

Successful workplace savings plan members usually do one or more of the following:

  1. Keep at it: Building your DEWS savings pot one month at a time means that you don’t have to put away too much all at once.
  2. Put more in: Any extra you can put away into your DEWS pot helps it grow. To see the difference extra contributions could make, try the savings calculator on our ZWS knowledge hub.
  3. Leave it in longer: The longer you leave money in your DEWS pot, the more time it has for potential growth. Understand how keeping your money out can make a difference to what you may receive at the end of your time with DEWS workplace savings on our ZWS knowledge hub.
  4. Manage my savings: Take an active interest in your DEWS pot by regularly logging into your online account, tracking your savings and reviewing your investment options.

A few small steps today, can make a big difference tomorrow.

With a few simple steps, you could help grow your DEWS pot and make sure you get the most out of your workplace savings plan. Take a look through our infographic on how to become a smart DEWS investor.


Your employer may offer the opportunity for you to transfer your accrued benefits into DEWS. Having all your employment related savings in one place could make them easier to manage.

There are a few things you need to consider before deciding to opt for a transfer. Click here to learn more about this.


Beneficiaries

When planning for the future it is important to consider all eventualities, even those that we think might never happen to us.

The DEWS online portal provides the functionality for employees to nominate multiple beneficiaries online, with varying percentages, and the ability to amend these details as often as they would like. The beneficiaries nominated will be the individual(s) employees would wish to receive the value of their DEWS account in the unfortunate event of their death. Where no nomination exists in the DEWS online portal Sharia law will apply.

Here’s how to nominate your beneficiary:

  1. Sign in to your DEWS account through our website or via our app
  2. Visit ‘Account’ and select ‘Expression of Wish’
  3. Click ‘Add new’ to open up a submission form, complete and finalize by clicking ‘Update’. You can complete this as many times as you wish but please remember that your percentages must always be whole numbers and must add up to 100%

You can also edit and remove beneficiaries in this section of your account.

We would encourage you to regularly review your nominations, particularly in line with any life events.

Automatic Exchange of Information

What is Automatic Exchange of Information (AEI)?

AEI is a global tax standard that governs how tax authorities of participating countries freely and automatically exchange information with one another. The information shared under AEI relates to taxpayers' financial accounts held in jurisdictions other than the individual’s country of tax residence. AEI exists to enforce transparency and to reduce global tax evasion.

Why do I need to provide AEI information?

The regulatory framework of the DEWS Plan is governed by two regulators; the Dubai Financial Services Authority and the Isle of Man Financial Services Authority. AEI is a global reporting standard and in order to ensure the DEWS Plan is compliant and meeting all regulatory obligations, we have a legal responsibility to identify the tax status of each individual account holder. This must be a self-certification completed by the individual.

Where do I provide my AEI Information?

You need to complete your AEI details when you join the plan and first log in to your online account. You can do this via our website or through the DEWS app.

Where can I find further details?

You can find further details on AEI by reading our AEI information document here.